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Privacy Policy

Last Updated: December 2025

Website: https://www.cagroundworks.co.uk

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1. Introduction

C Allen Groundworks (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect information collected from users of our website and customers in the United Kingdom.

We are committed to complying with UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

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2. Who We Are

C Allen Groundworks
Website: https://www.cagroundworks.co.uk
Email: enquiries@cagroundworks.co.uk
Telephone: 07891 594 610

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3. Data We Collect

We collect personal data when you:

  • Submit a contact/enquiry form on our website.

  • Contact us directly by email, telephone, or other channels.

The types of personal data we collect may include:

  • Name

  • Email address

  • Phone number

  • Postal address (if provided)

  • Message content / enquiry details

  • Other information you voluntarily provide

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4. How We Collect Your Data

Data is collected when you:

  • Complete and submit forms on our website.

  • Email or call us directly.

  • Correspond with us via social media or messaging.

We may also collect technical information automatically via website hosting logs (e.g., IP addresses, browser type), but this is not linked to identifiable individuals unless required for security or legal reasons.

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5. How We Use Your Personal Data and Legal Basis

We process your personal data in accordance with UK GDPR for the following purposes:

  • Responding to enquiries, quotes, and customer requests
    We process your data where it is necessary to take steps at your request prior to entering into a contract or where it is in our legitimate interests to respond to enquiries about our services.

  • Communicating updates about our services
    We may use your contact details to communicate service-related updates where you have given consent or where we have a legitimate business interest and such communication is permitted by law.

  • Improving our services and website
    We process data based on our legitimate interests to understand how our website and services are used and to improve customer experience.

  • Complying with legal and regulatory obligations
    We process personal data where necessary to comply with legal obligations under UK law.

We will not use your personal data for marketing unless you have provided consent where required by law.

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6. Sharing Your Data

We will not sell your personal data.

We may share your data with:

  • Service providers who help operate our business (e.g., web hosting).

  • Professional advisors (e.g., accountants, lawyers) when necessary.

  • Legal authorities if required by law or to protect our rights.

All third parties we use are required to keep your data secure and use it only for the purposes we specify.

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7. Data Storage and Security

Your data is stored securely on our website and associated systems.

We use appropriate technical and organisational measures to protect your data against:

  • Unauthorised access

  • Accidental loss

  • Alteration or disclosure

Despite security measures, no system can be guaranteed 100% secure. If a data breach occurs, we will comply with legal reporting requirements.

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8. Data Retention

We will retain your personal data for as long as necessary to:

  • Fulfil the purpose it was collected for

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

If you wish to request deletion sooner, see Section 10.

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9. International Transfers

Your data is processed within the UK.

We do not normally transfer your data outside the UK or EEA. If we do in future, we will ensure appropriate safeguards are in place (e.g., UK adequacy, Standard Contractual Clauses).

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10. Your Rights

Under UK GDPR you have rights including:

  • Access: Request confirmation of what data we hold.

  • Rectification: Correct inaccurate data.

  • Erasure: Request deletion of your data.

  • Restriction: Limit how your data is used.

  • Objection: Object to processing based on legitimate interests.

  • Portability: Receive your data in a structured format.

To exercise any rights, contact us at:
Email: enquiries@cagroundworks.co.uk
Address: Uppingham, Oakham LE15, UK

You can also complain to the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated: https://ico.org.uk

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11. Cookies and Tracking

Our website may use cookies/analytics for performance and functionality.

You can manage cookie preferences via your browser settings. See our Cookie Policy (if separate) for details.

 

12. Changes to This Privacy Policy

We may update this policy periodically. We will publish any changes on our website with a revised effective date.

 

13. Contact Us

If you have questions or concerns about this policy:

C Allen Groundworks
Website: https://www.cagroundworks.co.uk
Email: enquiries@cagroundworks.co.uk
Telephone: 07891 594 610

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